Covid-19
Cascade Fire Solutions is open as we are an essential business that services heat sources in residential homes. Even though we are open we have made some changes to our operations.
- For the time being our showroom is closed to the public. If you would like to make an appointment to come in and see one of our display models please call us at 253-697-0054 and we will make every attempt to accommodate your needs.
- We are limiting service calls to 4 a day and are no longer servicing Seattle.
- Our office is now open Monday through Friday, 9 am - 1 pm. If you need assistance after those business hours please call 253-697-0054 and leave a voicemail. We are checking messages frequently and we will return your call.
- We are working with limited staff at this time. So if you have a pending repair or installation please be patient with us.
- To prevent the spread of the virus we have asked all of our employees to limit their social interactions outside of work.
- All surfaces are wiped down daily with antibacterial wipes.
- Our installers are equipped with gloves, hand sanitizer, and Clorox wipes.
- Employees are all screened daily for symptoms and asked to please stay home if they feel ill. Because of this it may be necessary to reschedule a service call or an installation the morning of the appointment. In addition we are asking all of our clients to please do not hesitate to reschedule if they feel ill. We never charge our customers a rescheduling fee.
- We all engage in social distancing and would ask that you do the same.
Our hearts go out to all of our community members that have been affected by the Corona Virus. We truly hope that in a few weeks life will be back to normal.
Stay safe. Stay healthy. Stay warm.